Manage both inbound and outbound leads efficiently.Nurture prospects through consistent follow-ups and relationship-building.Convert qualified leads into successful sales closuresConduct sales presentations, discussions, and negotiations with...
Lead and oversee a team of engineers to ensure successful project delivery from inception through deployment.Define technical requirements and ensure alignment with overall business objectives.Contribute to architectural decisions and technical...
Customer Life Cycle Management Develop and implement comprehensive customer life cycle strategies to maximise lifetime value using upsell and cross-sell tools.Segment the customer base and define targeted initiatives for acquisition, onboarding,...
Design and develop middleware services, Agent Banking, and Biller Sharing applications, bridging gaps between existing internet-based application functionalities and user expectations.Produce high-quality, stable, and maintainable code by...
Design and develop the frontend application layer while contributing to backend and API development within the Core Banking System (Finacle).Modify, update, and maintain database components related to Core Banking operations.Produce high-quality,...
Develop, train, test, and deploy machine learning models.Build data preprocessing, feature engineering, and data validation pipelines.Work with large datasets and ensure data quality and consistency.Implement predictive analytics, classification,...
Design and develop the frontend application layer while contributing to backend and API development within the Biller platform.Update, modify, and maintain database components to ensure smooth system functionality.Develop high-quality, stable,...
Define and enforce QA standards in alignment with banking regulations, ISO frameworks, and industry best practices.Plan, lead, and execute comprehensive testing cycles including functional, regression, integration, performance, and automation...
Timely investigate and resolve reported issues on customer-centric interfaces and assigned systems using log analysis and root cause analysis (providing L1 and L2 support).Liaise with IT stakeholders, business teams, branch networks, and service...
Configure, manage, and maintain IT systems to ensure optimal performance, security, and system availability for Transaction Banking client integrations.Provide technical support during system development, implementation, go-live, and...
Design and develop the frontend application layer while contributing to backend and API development activities.Modify, update, and maintain database components within the Connector system.Produce high-quality, stable, and maintainable code by...
Plan, manage, execute, and monitor key IT projects related to Transaction Banking company integrations throughout the full project lifecycle — from business requirement gathering to Go Live.Coordinate and track tasks assigned by department...
Gather and analyze requirements for new Transaction Banking integrations by coordinating closely with business users and clients.Evaluate business requirements and recommend system and process improvements to enhance efficiency and...
Design and provide technical guidance for developing customer integrations for TXB across multiple channels, including Biller SVR, SVC, ESB, Connector, CDM, CRM, Core Banking, and Cheque Deposit systems.Develop customized solutions based on...
Handle inbound and outbound customer calls professionally and efficiently.Deliver high-quality customer service through voice support.Understand customer needs and provide accurate information or appropriate solutions.Identify sales opportunities...